Planning and equipping a control centre for 24/7 operation

In a control centre, every second counts. Knürr designs and manufactures control centres in such a way that the integration of technology, ergonomics and reliability in continuous operation are given top priority.

50+
Years of experience
500+
Annual project
References
in BOS, Energy and Transport
50+
Years of experience
500+
Annual project
References
in BOS, Energy and Transport
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Reliable control centres for demanding applications

We set up control centres for public authorities, energy suppliers, transport operators and industry. The focus is on the integrated workstation solution: the operations control centre, where decisions are made around the clock. Planning, manufacturing, installation and servicing are all provided from a single source – with manufacturing taking place in Germany.

Ergonomics for 24/7 operation

Our control centre desks are designed for round-the-clock shift work and can be ergonomically adjusted to suit each user.

Standards-compliant planning

Control centre planning is based, amongst other things, on ISO 11064 and DGUV 215‑410.

Everything under one roof

Planning, manufacture, installation, commissioning and servicing all from a single source, without the need to liaise with third parties.

Modular & future-proof

The modular design of the workstations means that the control centre can be upgraded at a later date, rather than having to be completely replaced.

Made in Bavaria

Production takes place at the Arnstorf site in Bavaria.

Operators in safety-critical sectors have been working with Knürr for decades.

Over 50 years’ experience

Knürr has been building control rooms and control centres for over 50 years and completes more than 500 projects a year.

Certified quality

The company is certified to ISO 9001 (Quality Management System) and ISO 14001 (Environmental Management System).

Top customer satisfaction

In customer surveys, Knürr achieves a satisfaction rating of 9.3 out of 10.

Impressive references

Our clients include, amongst others, the German Red Cross, ÖBB, DB, Hensoldt, the German Armed Forces, Airbus, EnBW and Siemens Energy.

Services for modern control centres

From standard-compliant planning and ergonomic control centre workstations to the integration of all systems – Knürr delivers comprehensive control centre solutions for safe 24/7 operation.

Control centre planning, in accordance with ISO 11064

We design your control centre to ensure that sightlines, access routes, acoustics and workstations are all well-coordinated. Our approach is based, amongst other things, on ISO 11064 for the ergonomic design of control centres, supplemented by DGUV 215-410 for computer workstations.

Ergonomic control room desks for 24/7 operation

The control centre desk is the workstation where shift staff spend their entire shift. Our control centre desks are individually height-adjustable, incorporate technology, monitors and cabling, and are built to withstand the rigours of continuous 24/7 operation. This reduces the risk of fatigue and operational errors during long shifts.

Control rooms and control centres: integrated operator workstations

Whether you call your area a control room, control centre or control post: we tailor the workstation to the task at hand. The requirements in an energy supplier’s control room differ from those at a production plant’s control centre. We tailor KVM and large-screen display technology, the workstation, lighting, acoustics and IT monitoring to your specific process.

Technology integration in the control centre: power, data, KVM, video wall

In the control centre, power supplies, data cables, KVM systems and large-screen displays are all brought together at a single workstation. Knürr integrates this technology directly into the control centre desks rather than retrofitting it. This reduces the number of interfaces and ensures the system remains maintainable for years to come.

Service and maintenance for control centres operating 24/7

A control centre operates round the clock, which is why our work does not end with installation. Knürr takes care of maintenance, spare parts and upgrades throughout the entire life cycle. This ensures that the equipment remains operational and can be upgraded even years later.

Control centres by sector: emergency services, energy, transport, industry

We design control centres for public authorities and organisations with security responsibilities (BOS), energy suppliers, transport operators and industry. Each sector has its own standards, workflows and technical requirements. We draw on this experience in every new design project.

FAQ

How much does it cost to set up a control centre?

The cost of a control centre depends on many factors, such as the number and configuration of workstations, KVM technology, media technology and redundancy requirements, and is calculated on a project-by-project basis. A small control centre with just a few workstations costs significantly less than a control centre with a video wall and redundant technology. Following a needs assessment, Knürr provides a detailed quotation rather than flat-rate prices.

What is the difference between a control centre, a control room and a monitoring room?

The terms ‘control centre’, ‘control room’ and ‘operations center’ all refer to the same basic concept – a room for the central monitoring and control of processes – but differ in their usage across different sectors. ‘Control centre’ is commonly used by public authorities and emergency services, ‘control room’ in the energy and process industries, and ‘monitoring room’ as an overarching term. When it comes to planning, the function of the room is more important than its name.

What standards apply to control centre planning?

The international standard ISO 11064 on the ergonomic design of control centres is the key reference for control centre planning, supplemented by DGUV 215-410 for computer workstations and other relevant workplace regulations. Knürr designs in accordance with these standards, ensuring that your control centre meets the requirements for sightlines, lighting and workstation design. The exact selection of standards depends on the industry and the specific application.

How long does it take to set up a control centre?

The time taken to set up a control centre depends on the scope, technology and structural requirements, and is set out in the project plan. Planning, manufacture and installation take place in successive phases, which Knürr coordinates with you. A reliable schedule is drawn up following the initial needs assessment.

What makes a control room desk ergonomic?

An ergonomic control room desk features an electrically height-adjustable work surface and monitor shelf. In addition, the monitor shelf is depth-adjustable to allow for an individually adjustable viewing distance. For 24/7 operation, durable and robust mechanics, reliable IT technology and ease of maintenance are essential. These criteria are based on ISO 11064.

Can an existing control centre be retrofitted?

Yes, in many cases an existing control centre can be upgraded rather than completely replaced. Thanks to the modular design of Knürr’s systems, you can add individual workstations, technical equipment or video walls. Knürr will carry out an on-site assessment to determine which parts of the existing control centre can continue to be used.

For which sectors does Knürr design control centres?

Among other things, Knürr designs control centres for public safety authorities and organisations (BOS), energy suppliers, transport operators, industry, as well as the aviation and defence sectors. In addition, Knürr also develops mobile control centres (IMCC) that can be deployed flexibly and from any location. Each sector has its own specific requirements in terms of standards, shift work and technology. Knürr draws on this experience in the design of every new control centre.

Haven’t found the answers you’re looking for? Then please get in touch with us. We’ll be happy to look into your enquiry and help you as best we can.

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Knürr GmbH Headquarters

Mariakirchener Straße 38, 94424 Arnstorf

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In cooperation with our local partner, we ensure that your enquiry is processed quickly and personally.

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In cooperation with our local partner, we ensure that your enquiry is processed quickly and personally.

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In cooperation with our local partner, we ensure that your enquiry is processed quickly and personally.

Knürr France

Gilles Chevreux

Get in touch now!

In cooperation with our local partner, we ensure that your enquiry is processed quickly and personally.

Get in touch now!

In cooperation with our local partner, we ensure that your enquiry is processed quickly and personally.

Get in touch now!

In cooperation with our local partner, we ensure that your enquiry is processed quickly and personally.

Get in touch now!

In cooperation with our local partner, we ensure that your enquiry is processed quickly and personally.

Get in touch now!

In cooperation with our local partner, we ensure that your enquiry is processed quickly and personally.

Get in touch now!

In cooperation with our local partner, we ensure that your enquiry is processed quickly and personally.

Get in touch now!

In cooperation with our local partner, we ensure that your enquiry is processed quickly and personally.