Integrated Control Centre Bodensee-Oberschwaben

The customer and the result

The Integrated Control Centre Bodensee-Oberschwaben is one of the largest control centres in Baden-Württemberg, coordinating approximately 220,000 operations annually across fire services, emergency medical services, patient transport and civil protection. Operating from two sites, more than 50 employees ensure the safety of over 620,000 citizens around the clock.

With the delivery of Knürr control room consoles, Knürr GmbH makes a decisive contribution to ergonomics, operational safety and efficiency within this demanding 24/7 environment.

The initial situation and challenge

The consolidation of two control centres into a single new location placed high demands on uninterrupted 24/7 operations. Different organisational structures and workflows had to be integrated into a uniform, future-proof control room environment—while meeting the highest standards in ergonomics, usability and system reliability.

At the same time, a working environment had to be created that sustainably supports concentration, responsiveness and efficient processes, even under conditions of high operational workload.

The Knürr solution – TECHNICAL HIGHLIGHTS

Knürr integrated a comprehensive control room solution tailored to these requirements. The concept focused on ergonomics, ease of use, acoustics and a well-engineered technical design that sustainably supports stable processes, high availability and efficient workflows in daily operations.

Products and services supplied:

• Knürr® Ergocon control room workstations

• Intuitive Knürr® Ergocontrol OPX control system

• Ergonomic workstations with KVM-ready technical substructure

• Electrically height-adjustable monitor level

• Technical containers with 19″ integration

• Coordinated lighting and acoustic solution

• Planning, installation and commissioning

Further technical highlights:

• Height adjustment of the console as well as height and depth adjustment of the monitor level

• Acoustic optimisation through integrated sound absorbers

• Integration of state-of-the-art communication and visualisation systems

• Use of ergonomic dispatcher and swivel chairs

The result and the benefit

The new control centre delivers sustainably improved working conditions. Ergonomically optimised workstations enable fatigue-free operation, enhance concentration and responsiveness, and significantly reduce downtime.

At the same time, the solution increases operational reliability and process stability for the organisation. The optimised working environment contributes to more efficient workflows and an overall increase in performance within the control centre.